Like I said on one of your other post, try esiuesers.com that might help you out a lot. Give ESI a call and let them know that your password was changed by your old vendor and the process of getting it back to default. You will then have the admin and installer passwords. Remember that with the installer password you could cause yourself more cost than good if you go poking around and change something that you have no knowledge of.

Just like your example above you can't expect to get it for free. But is does take time to gain the knowledge and experience to work on these systems.

Just as is does to write lines of code.

Good Luck

Cosmo


Rick "Cosmo" Mercure
Tri Star Telecom
Sebring, FL http://www.tristartelecom.net