The hard drive has proprietary software and it isn't a case of your installer going to the computer store and buying a replacement drive for a hundred bucks and copying the data over.

He has to buy one from ESI and then after it is installed your system needs to be reprogrammed from scratch and all of the users need to redo their voicemail, program buttons etc so it could become time consuming.

But.... if you do it yourself or have someone else do it will your local installer still service your system if you need it?

John Corrigan
New Phone Systems and Service
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