I'm actually just helping the Developer in research. The Developer has their own IT/Telecom people who are going to manage the network.
We are going to run the fiber, test and certify. When new customers move in, we hook up the CPE. Call the NOC, they activate the accounts etc, handle all outage problems.
The other leg of the project for us is taking tech support calls and escallating to the NOC if needed.
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