Then things must be a lot easier for the vendors in Canada.

I've always hated having to waste time calling for information that should have been provided in the 1st place. This was 1 of only a handful of total refusals I've had here over the years. It DOES worry me about identifying future problems.

I agree with Astro94 about CT'd orders and no visit to mark it before we are supposed to find it. If I believe it to be a working number, I usually bypass them completely by calling it and running my fingers down the blocks until I jump. In this case it was existing alarm ckt with Talk Battery only where the jumper was and no ring voltage to verify with. Turned out to be a problem in the Pair Gain down the street.