Could high audio level from the telco make the PBX user cutout on the TX side of a call. Outside call comes in on analog trunk ShoreTel user answers. Coversation is find at low levels but if the outside caller raises voice to medium high level the ShoreTel user cuts out when they speak at the same time. There are no other issues but this seemingly half duplex issue.
If the db level and loop current is to high on the line for the spec's of the Shoretel system wouldnt the high db level step on the TX side (ST user).
So I would like to reduce the db/loop current on the line. Wouldn't reducing the loop current reduce the db level also and or reducing db level reduce loop current.
I haven't tested the lines yet, but I think this is what is happening. What else may cause half duplex issues?
