Sorry- The only possible way she could add music on hold is to leave the phone off the hook and connect the curly cord to a player with the appropriate adaptors, but that sort of defeats the purpose of "hold" altogether. When you place a call on hold with on one of these sets, the caller is not at your site anymore- they are only connected to the Centrex provider. So there is no way to play music to the caller without the Centrex provider's help at their end.


Brian Dunne
ETC Telecom
www.etctele.com