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Another small question - When you are talking on the phone and an incoming call comes in, your phone will still ring out loud. Most people find this distracting - is there somewhere to change this? If someone is on the phone, do not let their extension ring?

You need to work a bit with the User Guide for the model of phones that you have. What you're looking for is in the phone programming---"Config" then "Preferences" then disable the "Off Hook Ringing".

Last edited by JWRacedog; 10/02/12 11:00 AM.