Great - Thanks agian.
found that one!

I found a bit of an anomoly - 2 of the 10 phones that I have are fine with 10 digit dialing.
I have been trying to call from Outlook and numbers get cut off after 7 digits. The other day during a simple "training" session for people in my office, I grabbed a random phone to show everyone things on. Turns out that one phone I grabbed doesnt have issues with 10 digit local calling. As a test, I swapped the headset with another phone and now the numbers arent cut off when you dial from Outlook. Its strange why that would apply to some phones and not others - especially if that is in the "dial plan" section of the setup.

plugging away!

Thanks
Chad