When I was involved with the original evaluation of the SV8100 back in January 2008 NEC Japan wanted to remove CAP keys and use loop keys or nothing. The KTS people at NECAM and NEC AU jumped up and down saying it wouldn't be a keyphone system anymore and they wouldn't support the move. That was in the days wehn the PBX and KTS channels were separated Hence we are still stuck with this archaic concept. They did in the European version of the SL1100 give you the option (20.02.23) but in the AU release we get here there is no option to have either CAP or Loop keys only loop keys. Loop keys are fine if they would fix them for call supervision as on small SL1100 we have to put on trunk keys for the operator to control calls. This is the only benefit of CAP keys on the SV8100 for call supervision for the operators.

Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.