After talking with the head-honchos here, it seems as if "number only" just won't do. So, I'll have to find that PAL chip. I've seen the T-1/E-1 with PAL on ebay for about $480. But, I'd rather not play games with Ebay. Anyone know of a decent supplier that won't rape me?

Please also tell me frankly if I should hire a phone tech to install and configure the PAL. I have an Administrator's guide and no other Inter-tel books.

"You can't have the PAL chip installed on a T-1 card and have that card be anything but an ISDN card, and the card will read 'T1 Primary Rate Interface Card' if it is ISDN" - so when I make it ISDN will we lose any programming? I'm not sure what you're warning me of here.