i got sent on a job to see what was the complaint. they tell me the system- sts, starts sending callers directly to the auto attendant rather than ringing the stations first. they power down the system and it works for a couple hours or so and then messes up again until they give another reset. im thinking the ksu. is there a chance this could be the vm card or trouble with the ac coming in. thanks dave ps vm is inskin flash drive.