Help trying to add a new line to NEC dterm 80 phone

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Re: Help trying to add a new line to NEC dterm 80 phone Lcox #551563 05/10/13 04:37 PM
Joined: Apr 2005 Posts: 2,527 Likes: 4 St. Louis, Mo 63025 dans Member
dans Member Joined: Apr 2005 Posts: 2,527 Likes: 4 St. Louis, Mo 63025	There are no feature codes used to add lines, this is done by going into system programming. Do you know if the other company set you up for remote access, if so myself or any tech can remote in and add the lines for a fee. We get old too soon, smart too late

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Re: Help trying to add a new line to NEC dterm 80 phone Lcox #551568 05/10/13 04:45 PM
Joined: May 2002 Posts: 17,747 Likes: 38 Western Nebraska justbill Member
justbill Member Joined: May 2002 Posts: 17,747 Likes: 38 Western Nebraska	All I see is the LEC delivered the lines, I don't see where the OP said they were connected to the system. So it may be more than programming. Someone other than the LEC needs to connect your new lines to the system than program to where you want them to appear and ring. This is pretty simple stuff for anyone that installs this system, so your dealer must not really be a dealer. Retired phone dude

Re: Help trying to add a new line to NEC dterm 80 phone Lcox #551575 05/10/13 06:02 PM
Joined: May 2013 Posts: 8 Santa Rosa, Ca Lcox Member
Lcox Member Joined: May 2013 Posts: 8 Santa Rosa, Ca	The phones all ring on the phones but the phones wont let us answer the lines. I don't think we can be remote dialed in.

Re: Help trying to add a new line to NEC dterm 80 phone Lcox #551581 05/10/13 07:05 PM
Joined: May 2003 Posts: 2,924 mesquite tx brokeda Member
brokeda Member Joined: May 2003 Posts: 2,924 mesquite tx	The phones all ring on the phones but the phones wont let us answer the lines. What???

Re: Help trying to add a new line to NEC dterm 80 phone brokeda #551583 05/10/13 07:08 PM
Joined: May 2013 Posts: 8 Santa Rosa, Ca Lcox Member
Lcox Member Joined: May 2013 Posts: 8 Santa Rosa, Ca	correct.. All the phone in the whole office will ring if someone is calling into the new lines, but the phone will not let us answer the call.. We have tried to click every button on the phone, the answer buttons flashes.. but we can't answer..

Re: Help trying to add a new line to NEC dterm 80 phone Lcox #551599 05/11/13 07:42 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	Originally Posted by Lcox correct.. All the phone in the whole office will ring if someone is calling into the new lines, but the phone will not let us answer the call.. We have tried to click every button on the phone, the answer buttons flashes.. but we can't answer.. click on the one that gets you dialtone and hire somebody who knows what they are doing if the calls are ringing and you are not answering them you are losing business! John Corrigan New Phone Systems and Service

Re: Help trying to add a new line to NEC dterm 80 phone Lcox #551616 05/11/13 05:31 PM
Joined: Aug 2005 Posts: 2,125 salinas, CA, USA telephoneguy Member
telephoneguy Member Joined: Aug 2005 Posts: 2,125 salinas, CA, USA	Sent a PM with a referral that covers his area; feel free to PM additional referrals to him. \| VBC Salinas \| Valley Baptist Church, Salinas - worship and prayer for Salinas California

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