Well, Ed....back in the day, a telephone crafts person was actually expected to REPAIR the problem, not just replace. Some of the tools that appear on "What Is This" were standard issue and most of us actually used them. When we did bring something back to the garage, it was shipped out to W.E. and I think they tried to repair them. It wasn't long after 1968 that Mother decided it was going to be cheaper to purchase from other vendors and end the relationship with W.E. Of course, she had help from the federal judge to make that decision. Sad day for all of us.

Rcaman

Americom, Inc.
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