I just went out on a service call to a residence with a 6X installed. They lost power and when it came back, the system won't come back up. It lights up and I do get some minor flickering on the LAN port's LED, but the phones just get stuck at the "starting network" display. I did get some soft keys to come up one time and tried pressing the reboot key, but that didn't help. I've replaced the cable between the Allworx server and the switch (it was bad) and moved to other ports on the switch, but nothing changes. Is there anything else that I can do or should I just tell them to call someone else?


Ed Vaughn, MBSWWYPBX