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Joined: Sep 2003
Posts: 66
Member
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OP
Member
Joined: Sep 2003
Posts: 66 |
Hello folks, after a power outage a clients BCM 400 4.0 came back to life minus voicemail, the two door phones and the ability to use Element Manager. Resets have no impact, power led is solid but Feature/1/2/Modem/LAN 1 and 2 leds all flash on the main tray. Hard drive led is out and doesn't blink at all on power up. The drive is spinning however. Network leds on the LAN connection blink and seem to establish a connection but it cannot be pinged. The consensus was a bad hard drive but the replacement made no difference. The drive was just purchased for this trouble and is a 400 with 4.0, not a universal drive. We are still being advised (this BCM is an orphan for us as we did loads of CICS and MICS but one BCM only)by techs smarter than us that it is probably a bad replacement drive. All other phones/lines work...any opinions?
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