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Joined: May 2005
Posts: 90
Member
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OP
Member
Joined: May 2005
Posts: 90 |
We have a user on an InterTel Axxess 5.352 system that says he changed his greeting to tell callers he'd be out of the office and now when his line is called, it just rings and never hits voicemail. I cannot figure out what he did. I defaulted his handset via dialing 395 in case he turned on a forwarding or special key... no luck...listened through the voicemail prompts... all seems normal... reset the EVMC card... no luck and no one else has the issue. Verified that his mailbox is setup (it is and was previously working fine). I'm stumped.
I need ideas. Thanks!
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