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Joined: Apr 2014
Posts: 2
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OP
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Joined: Apr 2014
Posts: 2 |
Ayup, Vertical Wave w/ Viewpoint Call Center - ACD. What is odd, is one of these 8 butt phones is associated w/ an agent in VP, just can't use the phone feature codes or programmed feature buttons for it. *50-56. It has a station ID setup in the section for using a diff station location, but I can't get the phone itself to give me the station ID when I *00.
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