They want the calls to be automatically forwarded as opposed to someone manually transferring. The same as what the remote call forwarding feature does. With remote call forwarding, a station is assigned line ownership and when that line is called the system automatically conferences with an available line and calls the mobile device. Unfortunately they want most of the staff to be able to have the ability to have calls ring at their mobile phones but as I stated in my original post this would have the potential to tie up their 8 lines. That's why I was wondering if something along the lines of virtual DIDs existed where calls to each DID could be forwarded automatically.


Larry

Authorized Avaya Business Partner