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Joined: Sep 2010
Posts: 58
Member
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OP
Member
Joined: Sep 2010
Posts: 58 |
I have been guided by a friend to the issue. I was rerouting to the AA using a nametag huntgroup. This was causing the call to come back to the AA. Once the huntgroup type was set to 'Voice' the issue went away.
Answer The Phones Telephone Engineer UK
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