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Joined: Apr 2013
Posts: 17
Member
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OP
Member
Joined: Apr 2013
Posts: 17 |
HI all, I have a customer who has an issue where an extn phone in their office is receiving random calls from an unknown source, when the phone is answered they tell me there is no dial which after a few seconds changes to ringing tone. This extn is also setup with call diversion to their main reception phone. I have asked them to record dates and times when this is occurring and it seems to be most days and frequently enough to annoy them (about once every hour) Is there a way to trace calls on extns? or a call log recorded by the system i could check against date and times Any help would be appreciated.
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