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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
That's normal behavior.
The call has been answered by the system so the provider won't drop the call, the system is doing what it's supposed to as you haven't told it to forward the call anywhere (eg back to a vm).
Overflow the operator calls to a mailbox and either play a message saying we're busy call back later, and/or let the customer leave a voicemail message.
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