Yes, it is a hotel. That probably explains the modem pair.

Apparently they aren't getting much support from their out of town vendor. The IT folks there want to include wireless access in each room, so re-terminating the cat 5 correctly would allow an IP phone in the room without more wiring.

But, as I said, I don't know anything about Mitel, so I would be looking at proposing a different system. (Although, I don't know anything about hotel/motel software either!). Since I'm on the NEC SV9100 boat, that is what I'd go with, if I pursue this. I'll ask in the NEC forum about their hotel/motel package.

Thank you.
Jim