We have, with reluctance initially, offered hosted solutions via a provider that, as the selling dealer allows us to provide full services. We perform our due diligence at the sites and, so far, this service has fully delivered.

The provider deals with billing, collections, server maintenance, while we collect a generous commission. It has been worth it in the sense that we no longer deal with hardware at these sites and don't have to chase down the endless upgrading of equipment.

It allows us to easily compete with the clowns as mentioned. We have even used this to leverage customers considering hosted to stay with us as we can leverage their existing legacy hardware with the hosted service in some cases.

As with any service, it can be the right service in the right scenario but it is certainly not for everyone at this point.

Michael Meyer