Thank you scotTOOLguy. You are most helpful in a forum of people asking for help. I should have done exactly as you said because you said so and you followed up with your infinite wisdom. I did know that I could call a technician. I do know that the phone switch is very complex. And I do know my limitations of what I should touch and not touch. And if you are not going answer with help, then why answer a post at all.

Don't bother responding. You've said enough!!! I won't be using this site anymore.