Hi all,

(FYI, CIX40 with GVPH voicemail)

The UPS that powers our CIX (and the device that splits our T1 into individual phone lines) needs to be shut down and have the battery replace.

Am I safe just unplugging the CIX's power cord?...or is there some shutdown command (via Network eManager or admin login via phone) I should execute?

Perusing the GVPH manual, I saw a shutdown command in there. Should the VM be shutdown before the CIX?

Thanks for any help anyone can provide,

CTB