200 ICP with PRI. I am trying to forward a 5212 superset to an external number. I have checked my COS and system settings for both phone and PRI. I set forward always to an abbreviated dial number. the caller hears ring no answer and the superset sits idle. I am able to answer and transfer external. When I monitor SMDR I see the incoming call but not the outgoing call. I have the same problem at 2 different sites.


The Phone Ranger
Salt Lake City, UT.