I have a small hotel on a 200 light, lw16. 8 port dnic voicemail. At the moment the 8 voicemail ports show 'dwnld'. They are programmed as ss430 telephones. The voicemail will not answer calls.

Is it at all possible to reset the DNIC card remotely? No on site hands I can count on.

On another note, is it possible that this particular voicemail (repartee) isn't entirely compatible? Althought it has worked fine for years, I suspect it does some funny stuff causing a bay to reset periodically. All common control cards have been swapped out. Lots of errors on these dnic ports. Dnic card has been changed before. Voicemail computer is right next to the PBX.