|
Joined: Feb 2010
Posts: 581 Likes: 6
Member
|
OP
Member
Joined: Feb 2010
Posts: 581 Likes: 6 |
All,
I have a client with an NEC Aspire system using IP phones and a PRI from Spirit Communications using AT&T lines.
We've been chasing erratic dropped calls for months. We replaced the PoE switch that was in place that was on its way out that was contributing to issues, but the users are still complaining of dropped calls. I've been running a PRI debug for a few weeks so I can look at completion codes when users report dropped calls.
I'm trying to determine whether users are blaming people dropping calls on cell phones on us or if there's an actual hardware issue here. This is an old phone system, and most of the phones are date stamped 2003 - 2005.
This message persists in the debug, what is it?
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 341DH STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 341EH STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 341FH STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3420H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3421H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3422H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3423H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3424H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3425H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3426H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
** Timeout !! waiting unstable during over 3 seconds.. ** PORT: 3427H STATUS=032EH CALL_MEM=0000H, HOLD_MEM=0000H, ANS CLWT : off CLWT FLAG: off
I'd very much like to get this issue resolved as the client is tired of it, and so am I.
Thanks!
Tennessee Technology Solutions, LLC | "Business technology solutions reimagined." | (423) 665-9995 | www.423tech.com
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,300
Posts638,879
Members49,770
|
Most Online5,661 May 23rd, 2018
|
|
|
|