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Joined: Jul 2013
Posts: 81
Member
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OP
Member
Joined: Jul 2013
Posts: 81 |
I am trying to replace a cabinet. I reloaded a database and all was good until I realized the 2 digit extensions DSS keys don't work. I have the extensions as 10, 11, 12, etc. I can direct dial an extension 1,1 calls x11. My problem is the DSS keys for the 2 digit extensions all call x10. As though the system is doing 2 digits but, instead of dialing Fixed 101/Flex11, it dials 10 and goes to 100 The keys look right, 25S0011. The display on x11 shows 11. If I go off-hook on 11, the DSS keys as XXS0011 light up. However, if I push the DSS key it calls 10. I can work around it by making Call Coverage, Non Ring keys BB464711. Then that works. I just can't get my DSS keys to work as staright up DSS keys.
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