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Joined: May 2009
Posts: 1,198
Member
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Member
Joined: May 2009
Posts: 1,198 |
Alarm 101 is a station lock-out due to excessive data errors. You can pull an error log and figure out which circuit is bad. It could be a bad jack, cable, keyset, or (rarely) a bad card.
Diagnostic Monitor is simple. Open the utility, click on Message Print and enter the CPC IP address. Alarms will be shown without pulling the error log.
Service Manager is tricky – there’s no way I can describe how to configure it. If you can find or download a manual, it’s worth the effort. It took me days to get mine configured properly, but the email alerts are great.
Unfortunately, Inter-Tel never gave this product the support it deserves.
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