Two things. First, I want to think all of you here that have helped. This is the first message board I have found, and you all have been a great help. I have learned more about the phone system we have in the last couple of weeks than I did in the two years previous.

Secondly, I have been recieving a few complaints (and I have had it happen to me) about the phone ringing once, and when the user picks up the phone, they get a dial tone. We have a Merlin Legend system. Anything else you all need to know to help me, please ask.

Thanks,
Danny