|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
OP
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I have a MICS 5.0 w/ a NAM II. Internal calls go to user mailbox just fine, but DID's go to main AA greeting. What am I missing?
------------------ Bound to cover, just a little more ground.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Aug 2002
Posts: 1,073 Likes: 1
Member
|
Member
Joined: Aug 2002
Posts: 1,073 Likes: 1 |
make sure the expected DID digits are assigned to a target line and then under terminals and sets, the target line is set to ring on the appropriate extension.
target lines start at line 145 (I think)
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
OP
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I have assigned target lines & they are set to ring only w/ 2 appearences for each corresponding station. What else can I check?
------------------ Bound to cover, just a little more ground.
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
OP
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
These are T-1 DID's, that I'm having issues with.
------------------ Bound to cover, just a little more ground.
|
|
|
|
Joined: Feb 2004
Posts: 454
Member
|
Member
Joined: Feb 2004
Posts: 454 |
you need a software update. who did you buy the system from?
|
|
|
|
Joined: Aug 2002
Posts: 341
Member
|
Member
Joined: Aug 2002
Posts: 341 |
MAKE SURE THE LINE IS NOT SET TO ANSWER IN THE NAM
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
OP
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
XXXXXXXX XXXXXXXX.
------------------ Bound to cover, just a little more ground.
[This message has been edited by DrPbx (edited October 30, 2004).]
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
OP
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
All lines set to not answer in NAM.
------------------ Bound to cover, just a little more ground.
|
|
|
|
Joined: Aug 2002
Posts: 1,073 Likes: 1
Member
|
Member
Joined: Aug 2002
Posts: 1,073 Likes: 1 |
don't have the target lines set to answer in the NAM.
|
|
|
|
Joined: Nov 2003
Posts: 1,313
Member
|
Member
Joined: Nov 2003
Posts: 1,313 |
what's the drt set to for the target lines? or is it called the prime set under target lines?
|
|
|
Forums84
Topics94,303
Posts638,883
Members49,770
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
131
guests, and
298
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|