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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
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I asked way back in Oct what version of CP he was using.
Did he answer??
I don't see it. Must be over-looking it somewhere.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Feb 2007
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I personally would not think it was a co line voltage issue.
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Joined: Apr 2001
Posts: 1,390
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Check back some years ago, there were issues with certain DSP chips that created the exact issue you state. Nortel released firmware update "dsp patch" to help rectify the problem.
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Joined: Feb 2005
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I think that was for almost any digit but in this case appears to be the tranfer point from 1 to the group.
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Joined: Nov 2003
Posts: 1,310
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OP
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Originally posted by NTlayoff:
I asked way back in Oct what version of CP he was using.
Did he answer??
I don't see it. Must be over-looking it somewhere. I haven't been on-site to check. Installed unit new about 2 yrs. ago.
D. Ocean
Miami, FL
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Joined: Sep 2009
Posts: 173
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Add more int buttons to the set and have it set to forward no answer to another set in that area.
At some point the call must terminate.
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Joined: Nov 2003
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Originally posted by russell4444:
Add more int buttons to the set and have it set to forward no answer to another set in that area.
At some point the call must terminate. I believe it already has 4 ~ 6 IC buttons and there are two more phones at the front desk that have Answer DN's assigned for that set. Again, I've tested this set-up with no other calls coming in to the system. This doesn't appear to be a case of "call overload", but the CP not "hearing" touchtones from inbound calls.
D. Ocean
Miami, FL
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Joined: Dec 2007
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Danny,
That makes me think that you don't have latest software in CP. We had same issue, updated CP and problem was solved.
BTS
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Joined: Nov 2003
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Could be. The unit is a few (4?) years old. I'll recommend the upgrade to the client.
D. Ocean
Miami, FL
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