Topic Options
Rate This Topic
#207274 - 07/31/12 08:35 AM IP4100
RRino Offline

Member

Registered: 02/28/07
Posts: 1266
Loc: Minneapolis
Anyone done any work with these yet? I got one in the office that Im trying to set up and having a few issues. I am connecting to an offsite MIPU with a public IP assigned to it, the same MIPU that we are running several IP5131's on here at the office where I am setting up the 4100. The issue is that I cannot get the phone to register to the MIPU. Well, it does eventually register, but literally hours later. I started playing with the phone last week at around 2pm, couldn't get a register so I closed up shop at around 4. Came in the next day and it was fully registered. Made some test calls and found that I had one-way speech so I played around with a few settings, rebooted and tried to re-register and it was a no-go. Ran out on a service call for about 1.5 hours and came back to find it fully registered again, still had one-way speech. I've tried several different setup options in NeM but still cannot get it to register without waiting sometimes several hours. Anybody have any ideas as to why it takes so long to fully register? The one-way speech will be the next hurdle but I really need a registered phone to troubleshoot that and do not have the luxury of waiting so long in between reboots/re-register.
_________________________
Travis

www.cacommunications.com

Top
Google Telephone Equipment Search
#207275 - 07/31/12 11:26 AM Re: IP4100
Carlos#1 Offline
Member

Registered: 01/07/10
Posts: 620
Loc: Australia
Are you able to connect a SIP handest to your public MIPU as this is a common issue with SIP registration onto a public MIPU card.

If you test it locally to where you have the MIPU installed does it work correctly?

A VPN is much better and it works smile
_________________________
Regards
Carl

Top
#207276 - 07/31/12 06:41 PM Re: IP4100
newtecky Online   content

Member

Registered: 06/09/05
Posts: 2154
Loc: Irvine, CA US
I had simular problems with getting it to work over the WAN. I had it configured at the office. After playing with it for about an hour, I got it to work.

Then I got it to the customer site and could not get it to register. Since we had access to the router, I played with it for a few more hours, then overnight I saw it registered.

Then I had audio problems, until I check a box on the Sonicwall router; "Enable SIP transformation". Audio started working right away.
_________________________
David
Tele Express Business Systems

Top
#532281 - 08/09/12 02:36 PM Re: IP4100 [Re: RRino]
RRino Offline

Member

Registered: 02/28/07
Posts: 1266
Loc: Minneapolis
I have been able to connect other SIP clients to my MIPU, I had a SIP client on my Android that worked well but it seems to me I had issues with it registering then too (its been a while).

I reconfigured everything so that it is all on a local network, the phones registered immediately and work very well, the range is decent. I am a little bit miffed about it requiring a NTP to display the correct time, are there free NTP servers out there kinda like free DNS servers? Overall I like the phone(s) though.
_________________________
Travis

www.cacommunications.com

Top
#532356 - 08/10/12 09:27 AM Re: IP4100 [Re: RRino]
Droptop Offline
Member

Registered: 11/11/10
Posts: 3
Loc: Alabama
We only have our IP4100s on the local network so I can't help with the offsite configuration. As for the NTP server we use a Windows 2003 server machine but if there is a computer on site with Windows XP (not sure about Vista or 7) it can be set up to act as a NTP. Have you been able to use the "function keys" on the phone. I can use them as speed dials for numbers 10 - 13 but I would like to put features like call park or voice mail transfer on them.

Top
#532359 - 08/10/12 10:34 AM Re: IP4100 [Re: Droptop]
RRino Offline

Member

Registered: 02/28/07
Posts: 1266
Loc: Minneapolis
I haven't played around with the flex keys at all, couldn't find in the manual how to program them. I just have the phones set up on a test system on the bench right now anyway so there is no dial tone to make outbound calls, just the three wireless phones to intercom back and forth. My office is at the end of our building but I imagine if I put the base unit in the middle of the building, I would get coverage throughout the entire office complex and most of the marina outside, very impressive range.
_________________________
Travis

www.cacommunications.com

Top

Moderator:  phonemeister 
Refurbished Phones & Equipment Search
TARGETED LEADS for IT-Telephone Installers, System Installation & Phone System Sales!
Instant Access to Telecom Leads
Technician Search, enter State or Zip Code
Shout Box

FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Email Gateway with Gmail
by Lacota
Today at 03:45 AM
What kind of cable ?
by Cepega
Today at 01:47 AM
Forwarding calls
by devop
Yesterday at 05:31 PM
Bell Canada offers to buy MTS (Manitoba Telecom Services)
by mbhydro
Yesterday at 04:46 PM
Installer Requested in AZ
by mickeyme
Yesterday at 01:05 PM
Who's Online
17 registered (Skunky, oi69, tatenda, dexman, nabulsi, Lacota, raidsystemtech, Hofman telekom, 5years&counting, Cepega, CLT, Touch Tone Tommy, newtecky, ffej010, Bob3470, ChrisRR, phoneguywayne), 227 Guests and 300 Spiders online.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
(Views)Popular Topics
Ask the person below you a game. 6626571
Pictures of ugly work II 4525554
Just for Jokester #12 1432947
Just for Jokester #13 1171741
New Members: Post Here 819044
Just for Jokester #14 812494
Constructive Criticism 750240
Pictures of Ugly Work IV 747295
Just for Jokester #11 578790
So let's Play a Game "Who am I ?" 565652
Newest Members
platinumx, SundewTech, Kwyjibo, BrickPimp, skippy3
47569 Registered Users
Forum Stats
47569 Members
58 Forums
87360 Topics
599762 Posts

Max Online: 4713 @ 04/02/14 11:57 AM
Today's Birthdays
Airplane, Decojoe, GeeRay, Informe Limited, Jeremy Henke, Larry-Cleveland, MacOSX, Thomas Slavin
Top Posters (30 Days)
Rcaman 42
EV607797 25
hbiss 23
dexman 22
Derrick 21
ChrisRR 21
pvj 21
newtecky 21
Carl Navarro 19
justbill 17
Custom Island #2 for sale only $289
Custom Island #3 for sale only $289
Custom Island #4 for sale only $489
Free Phone Repair Diagnostic
Custom Island 42

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2016




Trusted Partners
Sitemap