I have a customer who is having major issues with their STS voicemail (in skin). I have not been on site to verify the issue yet.
Everyday they need to reboot the system at least twice to have access to voice mail. After a reboot, it works fine for a few hours. No complaints of other programming vanishing, just the ability to check and leave messages goes away.
This system is about 3 years old and was not purchased from us. It is an STS and not an STSe.
Any advice? I've read many threads about the battery going bad. Could that be the possible issue? Or maybe it's just a bad in skin module?
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I agree with the defaulting of the flash vm and reprogram. We had a similar problem recently and with that done, we have not had the problem yet. But then again, I have probably just jinxed us by saying this!!
Vodavi tech support will probably say that same thing...default it and start over!! :confused:
Angie aka: The Phone Lady
"If you expect the world to change, you have to be willing to make a contribution & be ready to participate!" http://www.TruComm.com
