atcomsystems.ca/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems headset and starplus 3515-71

I'm using the Vodavi Starplus STS part number 3515-71 and can't find or no longer have the manual for it. I'm using a GN Netcom headset part number 01-0247 and simply want to prog the phone so that I don't have to pick up the receiver when I pick up the phone or dial out. I wasn't sure if I could prog a soft button or is this an older model with no way of taking care of this. Any help would be great or if someone has the manual they can email me or something I'd really appreciate it. Thanks.

To activate headset mode dial feature code 634 to deactivate dial 634 again. If you have user programmable buttons you can just program that into the button. If not it requires access to system programming to program the button.

Flexible button programming is on page 49 of the users manual. Hope that helps

I tried the 634 sequence and the on/off light came on but at that point i'm confused on what to do. if i hit a line it goes to speaker phone and when i hang it up the light goes off. am I a moron or missing something... both are entirely possible.

thanks for the speedy reply by the way

There is a 2mm headset jack on the left side of the phone. Just plug your headset into it. In headset mode the headset works instead of the speaker when pushing a line, intercom or the on/off.

You have to program the 2mm headset jack for it to work. It is NOT activated by default. You also have to set the speakerphone option in programming for disable, otherwise you cannot program a headset button. When you have programmed the button correctly, it stays lite until you turn it off and when on a call the speakerphone does not work at all.

Derrick is correct. One minor detail I left out. Sorry, that has to be done through system programming. Thanks Derrick. There is a manuals link at the top of the page, there is also an installers link to see if there is someone in your area.

Ah... one problem then, this headset plugs into the receiver jack on the underside of the phone. It was pretty expensive and I'd like to use it but its kind of a burn to have the receiver floating around my desk while I'm on the phone. Perhaps if I stuck a 2mm jack in that hole but still use the headset that plugs into the receiver jack that might fool the phone? I'm not sure...

No that wouldn't fool it. Like Derrick stated it's either the speaker or the 2mm jack. Didn't you get the handset lifter with what you have?

per their web site you want a Touch-N-Talk handset lifter.

I'd get a 2mm headset and use it the way it's designed.

Here's your answer Cell Phone Compatible Optional (with 2.5 mm adapter - Item # 2999)

You'd still have to get the set programmed as Derrick stated. It is a 2.5 not a 2mm as I previously posted.

In default the "handset" plug under the phone is programmed, not the 2.5 mm jack. As Derrick said, you still have to disable the speakerphone in flash 50. You would then use your on/off button to answer calls. You don't need to ever lift the handset if the speakerphone is disabled.

the last post seems to be what I'm looking for, but the 634 deal doesn't seem to be working. How do you program the speaker button?

Default is the 2.5mm jack, not the handset jack.

The steps below have to be done from system programming, if you don't know how to access system programming you have to get technical assistance. Passwords to access installer level programming can't be given out on the board.

In Flash 50 page 2 button 18, you can change it to the handset jack. You still have to option the speaker for headset use and it will still toggle with 634

Flash 50 page 2 button 4 in system programing. To enable headset use in speaker options.

The 634 will NOT work until this is done as explained in a previous post, please review the post. This is what makes the on/off button activate the headset or speaker.

After programming 634 to activate headset 634 again to put it back to speaker, or you can program a button to toggle it.

Bill, I'm pretty sure that default setting is handset and not 2.5 mm. Unless it is something that changed since the first version of software it is set to handset. Maybe I'm wrong but I don't think so.

page 2-175 states "DEFAULT...Option 1, the 2.5mm jack, is the default setting." Also that's what I've found when I've activated it. Maybe the STS is different than the STSe? Ed would probably know.

EDIT: I checked the STS manual and it says the same thing.

I read it... I think the book is wrong. I use an STSe system in my office and looked just now and it is set to handset. I don't use a headset and have never changed it so that leads me to believe the book is wrong. It wouldn't be the first time ! I know UCD set up is wrong in the manual so this is just another "oops". I will be curious though as to Ed's opinion.

I just checked a phone that I've never had a headset on and you are correct, it shows handset. I sure don't remember changing that when I've activated the speaker headset option though.

I also checked the one I've got a headset on and it's set to the 2.5mm.

Thanks for pointing that out. I can be wrong on my own, I don't need the manuals help.

so at this point it seems like the handset lifter is going to be the way to go on this one I suppose. Am I correct on this assumption?

No. read the post, you can use the headset in the handset jack and the on off button.

We use the GN headsets all the time, they plug into the handset cord jack on the bottom of the phone and the cord plugs into the amplifier or cordless base.

You have to have a handset button or use the feature cord, and have the speakerphone disabled (flash 50, page B, button 4). Just checked programming on the phone down the hall and it works just using the on/off button.

If you are using a wireless headset you have to have to hit two buttons, the on button on the phone and the button on the headset or forget using the headset flex button on the phone and get a lifter!

It really depends on the amp or cordless receiver. The GN 01-0247 is just a corded headset that plugs into a standard amp, so they will most likely be at the phone. If it is a cordless unit that has a button to answer the call, then yes, a lifter would be appropriate in that situation.

We have a college that uses the cordless GN headset, but the switchboard operator is at the phone so they only use the on-off button. This is a pretty common situation for us since we have a couple call centers and answering services, and 99% of the headsets we install never use a lifter. That is usually for the guys in their offices that want to look cool.....