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Joined: Mar 2004
Posts: 880 Likes: 1
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Joined: Mar 2004
Posts: 880 Likes: 1 |
My customer needs about a dozen 'virtual' extensions for outside salespeople. These extensions are to be off-net forwarded to cell phones.
I only have 1 spare port on the system. Can I make 12 hotdesk agents, forwarding each to their cell phone?
In other words, do hotdesk agents remain in a forwarded state after you log out?
I bounced this off Vertical and the answer was 'Not sure, try it'. I haven't had time to play around with it and was hoping someone here has done this. Thanks for any input!
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Joined: Jan 2008
Posts: 195 Likes: 3
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Joined: Jan 2008
Posts: 195 Likes: 3 |
Thats a great idea, but I thought you are limited to the number of stations on the system. If you had three hot-desk users, you would need three available stations.... I tried doing this before, but only had about 6 people, so I just used a menu and speed dials.
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Joined: Mar 2009
Posts: 37
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Joined: Mar 2009
Posts: 37 |
Create hot desk users then make a physical extension a dummy station. Log into the dummy station as a hotdesk ext. then log back out set to frwd to speed dial bin to frwd off-net.
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