atcomsystems.ca/forum Forums Wiring - Telecom Carriers - Trunks & Services T1's, CSU's and DSU's t1 /pri

I have a T1 and 2 pri's. My current carrier has been routing local calls on the t1 and charging me long distance rates? Has this happened to anyone else. I recently became in charge of our phone system (inter-tel
axxess), and it seems our services are far more than we need, and expensive at that

Depends on the service ordered, you might want to check with your provider to see what options you have. I've moving this to the T1 category.

There are two main types of T1, local T1 and long distance T1 (or PRI which is pretty much the same as T1, except PRI uses one of the 24 channels for data, leaving you 23).

Do you know what kind you have for the one T1 and two PRIs? Local or long distance?

So do you have 2 T-1's. 1 data and 1 voice.
Like bandwidthseek.net said you have 23 channel used for incomming calls. Would you ever need 23 talk paths. You could drop the 23 b channels down and intergrate your data on the same circuit.
But if your paying for 1 loop with intergration already there your good, just shop around for the best price. Ask your service provider when your contract is up. Good luck

oh yea,
the company I work for provided a free long distance with the package. XXXXminutes

Please excuse my lengthy response, but I hope it will help explain what "may" be occuring:

I'm presuming that you use the same carrier for your local and long distance service.
My theory is that there is incorrect data in the carrier's local digit tables [LDITs] for some or all of your local prefixes, resulting in the carrier unknowingly assigning a long distance route index to some or all of your local calls, thus redirecting those calls across your long distance facility.

Will your system allow you to trace the "facility pathway" of your local calls to confirm this?

If unable to trace the pathways from your system, you need to have your carrier confirm the "CALL PATH" for all of your local prefixes.

A long distance voice T1 has a cent-per-minute (interstate/intrastate) toll for each and every call, whether it's local or long distance. There is no problem with your equipment or carrier.

Now a local T1 is what you need if the majority of your calls are "local" or regional. As most local T1 carriers offer a FLAT monthly rate for unlimited local calling..

Also becoming popular these days, integrated voice and data T1s. Many which use VoIP for the phone lines. Allowing for unlimited local calls and free site to site calling, etc. etc.

since youa re running pri's have your local service provider run a d-channel trap to verify your calls are routing over the correct t1. If so see 5Etek-mike's post IF not have your vendor confirm local calls are being routed to the local t1 not the ld ckt

doccide,
The Inter-Tel Axxess System was designed to combine analog, digital, wireless, IP-based, (or any combination of the four) into one single platform. You'll need to have your provider explain your single T1 and two PRIs' architecture to you (local, long-distance, etc), and also have them explain all of your various options (to include how your local calls are being billed), so that your system can be applied more efficiently. Once you have this information, you'll be able to decide if your present services far exceed your needs and requirements.

Please let us know what you find out.

*ALL local calls on a long distance T1 are billed as long distance. There is no way to (legitimately) change this with equipment. It's provisioned this way during the install. You can however negotiate with your carrier to lower your cpm rate, or tell them you will switch carriers. OR just order a local T1 circuit and route all local calls through this.