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Joined: Jul 2007
Posts: 1
Member
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OP
Member
Joined: Jul 2007
Posts: 1 |
I am new to this Comdial system and need some help.
I am not familiar with how to set up the system to ring on all extensions (stations) simultaneously from all COs. This system had to be "Cold" restarted because a lighting-strike corrupted teh programming shutting the system down. So now it only rings at the attendant station.
Looking at the programming manual it appears I can do it using the UCD Groups. So I just need some confirmation that the following steps to accomplish this. Using the DET as follows:
1. I assign the Tennant Group (1) for UCD Group by going into DB screen 02-740-13 (for CO# 1).
2. Press CHG for the ring/answer position for day mode and enter 410 (for UCD Group 1).
3. Press SAVE.
4. Repeat for each CO# in system (740-755).
Please confirm my assesment, or correct me if I am wrong.
You have my gratitude. JAC
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Joined: Oct 2001
Posts: 6,160
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Member
Joined: Oct 2001
Posts: 6,160 |
please complete your profile, America is a big place and phone dweeb is not an occupation. We like to know who we are helping. Welcome to the board.
Your on the right track, you should use a higher group like 415 or higher, especially if you have a voicemail board in the system.
Mark
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