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#429085 05/24/07 06:07 AM
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Does anybody know the default username & password for webmmc on the OS7100?

I've tryed everything I can think of.

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#429086 05/24/07 06:50 AM
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Where did you get it? I thought they weren't available yet.

#429087 05/24/07 06:53 AM
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Just answered my own question. Not available in the US yet.

#429088 05/24/07 12:25 PM
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They don't use a webmmc in the US. It has a utility called OfficeServe Install Tool. The embeded Voice Mail/Auto Attendant has a utility called Web Management Tool.


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#429089 05/29/07 09:15 PM
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the default is https://192.168.0.2
pm me for the password as not permitted to release it publicly.
Why haven't you asked tech support?

#429090 05/30/07 03:11 AM
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Maybe isn't trained yet?

#429091 05/30/07 07:12 PM
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Yah, and btw all, read your documentation. Use the install tool not the web management for system side programming. pg 5.3.2 of programming manual

#429092 05/30/07 11:43 PM
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Sorry, default ip address is https://192.168.1.1
i installed my first one yesterday and processor speed is really slow, there are no mmc codes through web program and its all in a strange order. svmi programming is only through web management also and is really bad. all the usual options are the same as the svmi 20 but some of them don't work even though it allows you to program it and dont give you any warnings!!

#429093 05/31/07 11:11 AM
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I managed to get it working, I did ring tech & they gave me username & password. Had to restart my system before I could get into it.

Have also spoke to tech support regarding how rubbish this new webmmc is. Apparently all the samsung techs (from samsung) say the same.

Bring back the good old pcmmc.

#429094 06/01/07 02:42 AM
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its really bad isn't it!! i reset one today and it lost half its programming. its on its way back to samsung!!

#429095 06/01/07 03:21 AM
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I never will understand the Korean mindset. It's like they all get in different rooms and work on a project and never talk or look back then just throw it together for us to fix. We now have OSM, WEBMMC and this install tool.

#429096 06/01/07 05:17 AM
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According to Samsung, WEBMMC on the 7400 will be changed to the web management tool on the 7100 in a few months.
There is nothing wrong with OSM at all so there is no reason to change it, especially changing it to something far worse.

#429097 06/01/07 10:46 AM
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I wouldn't be surprised if they go back to the old dos program

#429098 06/01/07 11:07 AM
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Sheer arrogance!

#429099 06/05/07 03:10 AM
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It was the US that wanted a web management tool.

Be Careful what you wish for as you may get it.

Now we all have to put up with it.

frown

#429100 06/05/07 10:22 AM
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Hi guys,
Someone knows if the 5 Smtp licenses are still free on 7100 ????

#429101 06/05/07 11:09 AM
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I believe they are.

#429102 06/06/07 01:23 AM
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Mathrap, Just looked at the one here in the office and yes there is 5 smtp licenses.

#429103 06/06/07 01:11 PM
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Quote
Originally posted by Sam Sung:
Yah, and btw all, read your documentation. Use the install tool not the web management for system side programming. pg 5.3.2 of programming manual
:confused: :confused: :confused: Are you noting the screen fields or a spot in your manny that says dont do something ?

#429104 06/06/07 03:28 PM
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Quote
Originally posted by jettech:
It was the US that wanted a web management tool.

Be Careful what you wish for as you may get it.

Now we all have to put up with it.

frown
That's what Samsung says, but I think they are just saying that to cover it. I don't know of anyone that asked for the web management. Do any of you guys know anyone that asked for it? Last I checked, I don't remember Samsung asking my input for anything. :rofl:

The new IS tool isn't too bad though, me and WRichey set it up in the office and messed with it some today. It is pretty cool although I would much, much rather have the OSM still.


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#429105 06/12/07 08:37 AM
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Been trying to use this today and cant believe how long it took me to do the smallest thing i still havent found were station names is hidden. Gave up in the end got my ddi's in and used the phone.

bring back OSM please!!!

#429106 06/15/07 06:54 AM
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OMG you lot moan sooo much. Look at the plus side, this is a huge step forward. Ok so there are bugs to iron out as with any new switch, but no need to install OfficeServ Manager on the customers PC any more and patch updates everytime new software comes out. You can now program the INTEGRATED voicemail in the same window... about time! You do not need to have Windows any more you will be able to use any browser on any divice. WOW welcome to convergence guys.

#429107 06/16/07 11:54 PM
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Fair enough but the processor is too slow, no matter how many sw upgrades you do it will still be slow, you can't swap out the MP10 everytime.
How easy would it have been for them to put the mmc codes in, everybody knows the mmc codes!! mad

#429108 06/17/07 04:11 AM
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My thoughts exactly :toast:

#429109 06/17/07 02:43 PM
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Their trying to make it easier for the CG's that can buy it at Graybar :rofl:


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#429110 06/17/07 05:23 PM
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Their trying to make it easier for the CG's that can buy it at Graybar
Now you are on the right track as to the reason.

#429111 06/17/07 07:22 PM
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I just got my first taste of the new install tool on the 7100. I was reallllly slow at first, but now getting the hang of it. I wasnt happy with the svmi quality either, but the customer didnt notice. They thought it was fine. Voicemail is voicemail to them. Other than that, it went quite smoothly.

#429112 06/21/07 09:14 AM
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You guys knew I couldn't resist posting in this thread, didn't you?

To answer leemc1978: 7400s don't use OSM, they use WebMMC. Be thankful we're going to the Installation Tool. WebMMC is like sticking your head in a microwave, only way less fun.

To aero: Don't need Windows? Yeah, let me know how you get along with Firefox/Konqueror/Safari/Opera there. Have you yet found the 35% of the screens that don't work AT ALL? I normally agree a lot of whining goes on here, but this is one place where the concerns are valid.

When one of us says that YOU guys asked for it, we mean it. For the entire length of my employment here the number one complaint we have had from our RSMs is that there's no web programming. For at least 2 years the Dealer Advisory Board or its' equivalent has asked for web programming.

As to why they moved away from MMCs? Because people kept complaining that MMCs are difficult to learn and they wanted a wizard-based approach to installation.

We didn't and don't develop ANYTHING to "make it easier to sell to Graybar". That's tantamount to saying "ehhh, we don't like our customers and we're really tired of getting money. Let's go ahead and alienate all our customers so we go out of business!"

We develop things because we are trying to work in our customer's best interests so you're happy and buy more so that we're happier and make more. Kind of how business works, right?

ALL of that said... I am the guy who was over WebMMC. I am the guy who was over the web programming for the 7100. I'll let you see behind the curtain a bit more than is strictly necessary.

If you want to know the reason that they are difficult to use, here it is: the Korean programmers are guys right out of college who went into code. They have never been to a customer site, installed a system in the field, or maintained a live system.

In short they don't know what we need, what YOU need. They program according to what WE tell them we need. Unfortunately I can only specify so much in a document before I am actually coding it myself. When I got WebMMC (and subsequently the web interface for the 7100) I was horrified.

Within hours of starting my testing I had 300+ issues to report. Some (*cough*most*cough*) were fundamental issues with the platforms. In the case of WebMMC it wasn't given to me until VERY late in the 7400 project, so by the time I said it was garbage it was way too late to develop a new alternative (like and OSM). Beleive it or not there's quite a bit that goes into making OSM work.

In the case of the 7100 it was a matter of priority. The telephone tab by all rights should not exist as it's slow, is KNOWN to corrupt databases and lose data. But that is why I peppered the documentation and my launch presentations with the words: DO NOT USE THE TELEPHONE TAB, IT IS NOT FOR US USE. It's not like we snuck it in and didn't tell you. The only thing I could have done to make it more clear would be to put it on the programming manual in big bold letters.

But we also knew it couldn't be fixed without scrapping it and starting over so we developed the Installation Tool. Unfortunately because the Telephone tab had been set up to use the OSM protocol, the OSM protocol had been changed over to that weird categorized system (which truth be told isn't that hard to learn, though it's admittedly annoying at first).

But the voicemail interface is something we couldn't possibly redo. It's a Linux kernel running a processor that couldn't possibly handle any kind of DOS simulation or anything. The only recourse was to fix the web tool. So that's what I concentrated on.

The voicemail is ALL that web tool should be used for. Anything else and you're taking your service profits in your hands.

The voicemail tab is still slow and is ugly and unfriendly, but there's nothing on it that's broken (unless you use a browser other than IE6). At least nothing I or the field trials could find and we were quite thorough.

The plan is to move all the 7000 series to the Installation Tool. Not my project so I can't say on if it will stay as is or go back to MMCs. The web tool will undergo changes and fixes, and unless they drive me to a psychotic break it will eventually be friendly, fast, and easy to use.

Just going to take a little evolution as I train the programmers the delicate nuances of user interface design...


----------------------
Shawn Guenther
Product Engineer
Samsung Telecommunications
sguenther@sta.samsung.com
Statements by the above are personal opinions and do not necessarily reflect the opinions of Samsung Telecommunications America.
#429113 06/21/07 02:17 PM
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Shawn glad you are back. wink in your defense the tool is OK. I like others prefer the keyset and some the OSM but either way I am glad you have our intrest in mind.

As for the mmc's you can search them in the tool so no loss there.
As for the reason why no mmc's CMDL is right. the system is being promoted to CG's and they dont understand MMC nor do they care to learn it. funny thing is MMC is the easy way to learn this stuff. Our trade is slipping away (how sad)


As for this topic it has been hijacked. The origional poster should have the answer they need and it is time to let this topic slip away.

If someone wants to start a new thread please by all means do just that. :thumb:

Thank you for understanding.

#429114 11/21/07 08:49 AM
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Before posting in the future keep in mind that NO passwords are allowed.

There is a sticky at the top called FAQ please read.


Steve Castle
#429115 11/21/07 08:53 AM
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Opps. That makes sense. Next time I'll use email.

Do not want default passwords to fall into the hands of the wrong people.


Steve Castle
#429116 11/21/07 08:57 AM
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After reading the whole post, I'm smarter now.
Thanks for helping a newbie.


Steve Castle
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