With your first solution, many network issues on your WAN could have affected call quality, but with the Linksys wireless routers the problem may be at the MAC address level. WRT routers do MAC address substitution at times (substituting the phone's address for the Router's LAN interface address). ESI's Voip protocol requires the MAC address in the packets to be correct at *all* times or you will have issues.
Is it a Ip 200e or a 128e. I'm wondering because the IP200e does not support digital phones, only IP.
ESI's remote phones use very little bandwidth on their own but any Voip solution requires a lot of overhead. If you don't want any glitches the entire link should never use more than 30% of the available bandwidth. Just because you'r eusing 802.11g doesn't mean you're going to get anywhere near 100Mhz bandwidth. Has there been a bandwidth test on the link?
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There is also a 128e system at the main location. This is news regarding the linksys routers. I had actually tried two different versions of routers from linksys. The wap54g and the wrt54g. A bandwidth test was run several different times. The bandwidth was adequate as specified in the original certification of 480K+.
I was referring to network switches in reference to your wireless switches. Wireless doesn't always run at speeds as reliable as wire. You indicated you had an IP200 system. This would be an all voip system, not just remotes. You don't need 100MB for just the phones, you need enough bandwidth for everything on your network. esi also recommends dedicated dsl on both ends on Internet connections.
I made a mistake. I do not have an IP200e. I have a 128e with the VOIP add on. The network speed is 100MB for the switches (Cisco, linksys) for both implementations.
I agree that more bandwidth would be better. Our problem is that the network was certified by the phone installers, but it didn't work. On top of that they commented we should just use two phones instead of all 10 (this is unacceptable). $4,000/phone is a little steep.
Anyone want 12 ESI 48 Key Remote IP phones and the VOIP add on to the 128e system? Phones are in near new condition, hardly been used!
Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer
I bet your installer only put in an IVC 3 instead of a 12. Your 128e will max out at 12 remote phones. These are the types of installs I thrive for and can get working.
I cant beleive your installer said "install 2 and call it good". What did they do after that? Walk away? If they cannot resolve this for you, call me and I should be able to resolve your issues remotely.
Geez, I cant stand a 1/2 a$$ install or broken promises. This is why sales and techs dont get along. Fortunately I can do both
If you have already made arrangements with Wine to sell the IPR phones disregard my offering to help getcha goin'.
Hope everything works out for you. Your install to me sounds simple and I have done similar. Using WiFi, direct line of site, microwave, etc...
