wow, same thing here, hotel that we have a fujitsu in. it is time to replace, the ESI will do everything on the admin side but you just can not put them in the rooms. i would not put digital phones in rooms. i have seen at voice-com solutions with cisco that give the guest full access to everything from room service to opening the blindes and controlling the lights. can you see a hotel spending $XYZ on a room phone?
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I actually have a NEAX2400 I could sale they guy if we wanted a used system. I justed pulled it out of an RV resort and they want me to sale it for them
I have considered the ESI 600 with a few A12 cards. Still no MW light. I can make a wake up call interface for users to call, and an analog port will call them back @ X time.
Still the NEC or Mitel will probably be my best bet.... If he will go for it.
We have a lot of traction in the hospitality market right now. The players in the less than 500 room market are Avaya and Nortel. The Japanese mfgs (except NEC) have all exited. We are replacing Mitel, Fujitsu, and Hitachi on every project. The Mitel dealers are funny. Most deals have 3 Mitel dealers bidding on the same project with something like a negative margin. Knock on wood we are more expensive and getting the business. ESI is a great company but a non-player in hospitality. Even prosposing a digital phone for a room should get you de-authorized for ignorance.
I don't see my self doing anything larger than a 300 room hotel anywhere in the near future (we work in a small town)maybe I'll look toward the Avaya Certs...
For a small hotel system going up to 220 rooms check out the Phonesuite 112. It is inexpensive, programs easily, has a T-1 card option as well as Voice mail card, call accounting card, and other great options like a PMS interface. We have sold a few of them and they work well and are priced very well compared to Mitel and the like....but they are not for a big hotel. They have a smaller system, the Phonesuite 64 that goes up to 64 rooms and works well for real small motels or B&B's.
The office phones (or "Feature phones" as they call them) are pretty good, they are re-branded spectralink phones, as we have not had any complaints yet. The neat thing is (from what I have been told) is that you can actually use other centrex phones like Nortel if you want. We have always used the Spectralink phones, but it is a neat option to think about.
