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Joined: Mar 2006
Posts: 8
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OP
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Joined: Mar 2006
Posts: 8 |
I have a customer with an IVX 128 plus. They were using a headset at one ext. Had headset enabled and a headset button. Decided to stop using headset so they disabled headset in user programming. Now to make or answer calls they have to use the headset dss button. Can not lift the handset to answer. I have verified headset is disabled. Any ideas.
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Did you reboot the system?
Sounds like it thinks the headset exists....reboot it and see if it clears.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
remove the headset button
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