web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2007
Posts: 1
joegriz Offline OP
Member
OP Offline
Member
Joined: Nov 2007
Posts: 1
Encore CX 816 system and only the Attendee's phone rings - all other aspects of the station user phones work, just ringers stopped working.


Joseph Grzybowski
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2005
Posts: 15,379
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,379
Likes: 13
Joe:

The memory retention battery in your system has failed. It lasted the better part of 20 years, so that's a pretty good run if looking at things from a positive perspective.

The system's default settings are for only the first extension to ring on incoming calls. With the battery having failed, a power outage or even minor glitch was enough to default it to the original system programming. You'll need to either hire a local contractor to reprogram the system, or purchase a programming manual and try it yourself. There is a button at the top of this page that will put you in touch with some resources for manuals should you elect to go that route. There's also a button that will put you in touch with installers in your area.

You might want to consider either investing in a good UPS (online battery backup) or a new system. Your current situation will continue each time the power is lost, so it may be "that time". Sorry to be the bearer of bad news.


Ed Vaughn, MBSWWYPBX
Anonymous
Unregistered
Anonymous
Unregistered
An Executone distrubitor could replace the 3.6 volt back battery but you have gotten your moneys worth. The Vodavi STSe might be a good system to move up to since the CX was designed by the same folks, the layout and opperation are really close to the same.


Moderated by  nonameyet, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,293
Posts638,827
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,529 Shoretel
189,257 CTX100 install
187,591 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 28
teleco 8
dexman 6
jsaad 5
Who's Online Now
2 members (Toner, Carl Navarro), 149 guests, and 83 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5