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Joined: Feb 2011
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Maybe I am missing it, but I am looking through the manual and cannot find it (or am looking under wrong term).
We recently had an x16 put in our office and it was installed by someone who didn't quite appear to know what he was doing.
Three lines coming in from the telephone company. If someone is talking on line 1 and someone calls in the main number, shouldn't it roll over to a secondary line (assuming it was installed correctly)?
Or is that feature not supported? I looked through the manuals (user and install), but not being a phone guy I I'm not sure what I am looking for
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Joined: Sep 2005
Posts: 9,285 Likes: 6
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That feature is supplied by the phone company. You need to call them and tell them you want call hunt on your main number to the other lines.
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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If they don't understand "Call Hunt", try "Cascade". If they still don't understand, explain it to them. Different companies use different terms for the same thing. :bang:
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jul 2006
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"Step-up" was a term used by United Telephone nee Sprint, nee Embarq, now Century Link.
I guess because in level hunting Step-by-step offices it actually did :-)
Carl
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