atcomsystems.ca/forum Forums Other TDM Phone Systems XBlue Networks Telephones & Systems Xblue X-50 IP

Can anyone tell me about these new voip phones that Xblue is starting to put out?

I wish I knew, I tried to become a beta tester but no response..

Have no clue, can't get answers from them.

I've looked at it. It's still Alpha but I think they're on the right track.

Honestly I'm excited to get one to play with. I don't think it will be long.

I think they are going to be a good thing.

I just noticed the x50 on the XBlue website today. I called tech support today and was told that they are using the system and writing the manual for it now. They have an interesting article on the website that discusses the uses of VOIP and the pros and cons.

Information on the Tecom intelligent gateway is here https://www.tecom.com.tw/en/index.p...ice-solution/IG6600-Intelligent-Gateway/

Xblue networks are using the gateway, but are using the phone from the IP2061NK

I just ordered my TOS3000 (ICON nee Iwatsu) unit on Monday and it's supposed to be here this week.
It's a demo kit with a pair of 2061's, a keystrip, a gateway, a 2032, and a PoE switch.

I'm meeting with the regional sales manager on Wednesday.

Carl

Carl, we'll be waiting for your feedback!

I just took a look at it on the TCom site. Looks very interesting for sure.

Here's the ICON Voice Networks link: https://www.iconvoicenetworks.biz/D...tation/TOS3000_Technical_Manual_V1.0.pdf www.iconvn.com gets you to Icon's website, and the back of the TOS-3000 manual has the 2 phones they have in the first release. 1.5 is scheduled for October and will add 2 phone models, a WiFi and a bigger (color?) display phone. I think the networking may be weak in current 1.0 s/w, but I'm just looking forward to giving the feel test to the sets and software set. I get to see a 2061 tomorrow morning.

Please be aware there's no voicemail notification yet other than email notification.

Correct. At the price of the system, I can get it now and try out the IP capabilities. The upgrade may or may not be here in 90 days...it's about the cycle to eval a system anyway with my schedule.

Of course a couple more storms like last night and I won't ahve to worry about revenue :-)

Carl

Wow! You would think that any shortcomings along those lines would be the opposite, as in MWL only.

The direct reflection of a change in our industry...we USED to sell Telephone systems that did all the normal functions expected with a little converged IT support.... Now we have IT appliances that sorta kinda do telephony.

I don't know about you guys, but my shelf is littered with items that "didn't quite work out."
That Venture IP system that I paid about $700 for, that Plexus that was more, the Melco Max 212, the Mobicell, the Candela Cardinal that I soled to ESI back in the 80's. The list goes on and on.

So to pay to play in a IP system that I could probably TRIPLE my money is not a bad chance. At 5 sets, it becomes fairly cost effective with a TDM and voice mail even if I just dump ny demo kit.

Now, I have the Panasonic IP sets, the NEC-DSX VoIP solution, and the Icon pure IP solution for 90% of my customer base. It doesn't mean I'll keep it, nor does it mean I'll stop looking. I still want to see the Ipitomy, but more important, I want to see more customers in the rust belt.

Tecom has been around for quite some time and has OEM lots of brand names. Their products IMHO, has always claimed to do more than what they could do. Tecom is also the most bug ridding product I have ever encountered in 30 years of being in this industry.
I don't like Tecom, just my opinion. IMHO, the grief and bugs I have dealt with their products on the TDM side, forget about dealing with that on the IP side.

Carl,
You want margin on the IP side, you want stable hardware, Xorcom is the product. Tech support is weak, very weak, you need to learn this product on your own, but the good thing is it is inexpensive, solid and you have no license fees.

If you want an Ipitomy system, I have one I evaluated, will give it to you for nickels on the dollar.

Whoops. Thanks Walter, but let's take this back to Installers. I have some things to discuss and I'll probably call you on Wednesday, but I want to continue this thread in the private forum where the search engine can't find us.

Carl

dup post

Walter, that isn't always true. The X16 was very good first pass by Tecom. Unusual but they can do it right.

The Tos3000 You do realize that you are looking at a revamped Xcelerator IP? A system that has been out since 2007 and can be bought at some BJs wholesale warehouses? Same gateway same phones.

Had a x-blue email this week about this unit. Xcelerator was my first thought! Have one of those and 5 sets sitting here in a box!

Not sure what you mean by: 'the X16 was very good first pass by Tecom."
I bought the first X-blue 16 units that came out, caller id would not work with Verizon, took them close to eight months to resolve that. Now if caller id did not work with a no name carrier, I would get that, but Verizon, YGBSM!!!

Hummm... After today's webinar and now reviewing this post, aren't the X-50IP, the Vodavi Xcelerator IP and the ICON TOS3000 all the same identical product???

Yep just different software tweaks. Personally I think the Xcellerator was released too early and was ahead of it's time. Going to buy an X-50 to play with.

Of course it had nothing to do with Verizon not following the Bellcore standards.......

I would love it if Verizon just disappeared, especially that FIOS or whatever they call it. We had a lot of equipment that had CID trouble with Verizon. :bang:

Are there any important feaures missing on the x-50ip?

One thing that bothered me Bob was the fact there is no "external page port" available on it...for use in a small business where I could see it.....a bunch of them use overhead paging...they said MOH is internal also i.e.: wave file that you can replace but no external jack...Just a couple of things I noticed...

...bob...

I've always thought that automatic hands-free intercom and paging over the phone speakers was a given in today's key systems. That means this one only emulates one in the square key category.

What Bob and Dave said +1.

External paging is probably supported through the PSTN ports and internal paging by building groups. Of course I could be wrong!

External paging is through a CO port but there is no station paging through the speakers.

But it's VOIP so it must be better!

Remember the days when "digital" was better than analog just because it was digital? And remember the days when ISDN meant "it still does notning" or "I still don't know!"?

So true............ :toast:

Down here we had a saying about early ISDN....everyone was jumping on it to sell and although it really didn't do anything we said it stood for "I Smell Dollars Now!".

Are the main benefits of the x50 having phones for remote workers and linking remote sights together and the wireless adapters for the phones?

The fact it supports 6 CO native is pretty sweet.

Hello XBlue gang. So I Google for Peer to Peer VoIP Phones and so on every now and then to see if there is another product like the Konnect Office solution I support. I ran across a few distributors throughout the globe that supports the Tecom / XBlue50 product white labeled as other brands. After comparing notes with these 50 supporters they were very impressed by the Konnect Office. It is the same idea but not a true IPPBX. Example: Konnect supports 3 digit extensions, voice announce, UM, message waiting, 30 lines & 30 phones per network.

I have already seen the X50 at my local Staples. Contact Teledynamics a distributor of XBlue & the Konnect Office to learn more if you wish.

The phones that come with the X-50 look like the Tadiran IP phones they put out a few years ago. They were/are good phones. Not sure the manufacturer though since Tadiran had their name all over them.

I talked to X-Blue about using a customer's existing SIP phones. They told me the standard " we can't be responsible if phones don't work correctly"... Understandable.

I believe they are T-com(SP?)phones. It seems that they are pretty much the "any-mans" VoIP telephone case. Same one that Vertical used on the Xcelerator, and Tadiran used/uses for the T series. But I agree, the Tadiran ones were pretty good, so likely these are too.

Steve

Anyone yet deploy this system?????????

It does now have voice mail (local on the phone) indication.

Any other quirks ???

Gonna buy one this week and do a full blown test in the office. If anyone has one and have it installed in there office please contact me. I would like to have us link the systems together so we can test how that works.
Gonna get a SIP trunk from X-Blue, anyone done that yet?

Reading the manual tonight and making notes, may have some more questions soon.

I am not a T-com fan as mentioned before, but with that said I was huge Sprint Protege Fan (T-Com product)

Thanks
Walter

Anyone play yet with this system? I did order one, but still in the box

Little slow now so may break it out tomorrow.

Curious if anyone has installed one of these yet????


Walter

Win communications came in to our office and demo'd their newest product, which is exactly this unit. We mentioned that, and they said Xblue is ripping them off. When you call Xblue and ask they admit that someone else is making it and they are rebranding it. Just another way Win is not being sold by us anymore...
https://win-phone.com/?q=front

They also told us that this is a cheaper Avaya IP Office, just because they can do twinning....haha

I think that "ripping them off" is a pretty exaggerated statement by them. It is very well known that this and many other products that are sold by many other big names are all made by the same manufacturer.

ICON (formerly Iwatsu) is selling their identical version, as they did with the 924 system that was marketed by XBlue as the 45P.

Vertical/Vodavi and others marketed an earlier version of this system, though with fewer capacities.

The Comdial DX-80 and 120 were made by the same manufacturer. So was Vodavi's DHS.

There's nothing sinister or shady about it. A factory (TComm) is making a product that is made available for any distribution channel in the world to market. Frankly, I think that they have a great concept.

yeah, I just found it crazy that WIN had their own product line and dumped it all and is now going with this as their product line...

Have read entire list of posts. Have searched the internet. From what I can see, the X50 only takes analog lines. Does it really not take a T1 line?? If not what system should I look at?

Let me also apologize. I am not a Telecom specialist, clearly, or I would not have asked such an elementary question. But I am trying to buy a phone system that is self install. And I need help.

X50 takes traditional analog trunks and SIP trunks via internet based carriers. Unless you're network and IP proficient this would be difficult to install and self administer. Why not take a few bids from local providers and compare features to see what fits your needs?

Unless your T-1 delivers lines via a channel bank, a trained monkey wouldn't have a prayer of installing even the simplest of systems.

snowdoc please post this in a new thread and be more specific on what your needs are. Do you really need a T-1? If so then you should plan on using a vendor as systems like that do not self install.

The line I got from the Synapse rep was you plug the T1 into the Gateway, plug the Gateway into the Network switch which then sends the signal out to the computers. I looked at the Installation Guide and it pretty much says the same thing. I already have the network.

But the guys prices were so high I decided to look at other systems and ran into the XBlue Networks system. There are several others out there. I have also asked for bids through buyerzone and inside up. Any advice?

Just saw the admin not. Will start a new thread. Thanks

About 3 months ago, I installed an Xblue X16 system in our new office. We are using Verizon FIOS for our 4 phone lines, and have never gotten the Caller ID to work (lots of calls with Verizon, Xblue and reseller).

Xblue just offered a free swap for their X50 system.

1) Any feedback on Caller-ID with the X50 using Verizon Fios?

2) Any other feedback on the X50? Looks like a few guys were close to setting it up and providing feedback a few months ago.

Thanks in advance,
Jay

We installed a x50 with 10 phones at three different locations about 3 weeks ago. The phone functions seem to be working fine, however the IT person is investigating some network issues that may or may not be related to the x50.

Can your data network support the VoIP telephones? They are different than the digital telephones the X16 uses.

Steve

We have a network that should support the phones (I know I need to use RJ45/CAT5 instead of the standard phone wiring I could use with the current X16 system).

I was hoping to confirm that the X50 does not have caller-ID issues like the X16 with Verizon FIOS lines.

Looks like the X50 has many more features.

Our customer is using Xblue sip trunks. I don't know how it works with Verizon FIOS lines.

I personally have not heard of issues with an X16 and caller ID on a Verizon FIOS line. What did Xblue and Verizon have to say?

Steve

Verizon was no help at all. XBlue admitted that they are have trouble with multiple customers on Verizon Fios (only with the X16 system). I'm not an expert at all, but it has to do with the X16 not being able to interpret the Caller-ID protocol over a certain type of FIOS configuration.