atcomsystems.ca/forum Forums Other TDM Phone Systems XBlue Networks Telephones & Systems Need to move an X16

I would think that would be a great project for a language school, a technical manual.

And, proof the the students can put on their resume' that they can do professional work.

Once the X16 is powered down, all processing of the CPU stops, so all of the information will remain as log as you do not power the X16 up before reconnecting the phones.

Thanks.

UPDATE: Kill Roy was, as always, correct. Before uninstalling from the original location, just to make sure, I noted all phone serial numbers and which phone port they were on. I also made sure to unplug from the outlet (not the brick).

At new location I had all connections made prior to powering up. System & phones retained all programming. No issue at all!

Thanks Kill Roy and Dave. That is valuable information.

Does anyone give the customer advanced warning about moving phones and losing data if unplugged too long? So far, I have not received any complaints about this. I have a x16 installation coming up and I am wondering if that is necessary.

I tell mine when I install. For this move the client was well warned beforehand. He thanked me when the job was completed and didn't lose any programming.

Standard practice for me also dictates that I only connect the jacks needed at the time. If they want to move to a non-connected jack, they have to call.

I started this practice with Nortel KSU's as I ran into too many fields that looked "Full" when in fact only a few jacks needed to be connected. In the case of XBlue, say you connected 16 jacks but only needed 10, then they call later & want a NEW jack installed somewhere. Which jumper do you pull without disconnected a station? You have no choice but go around and physically check every jack to see if it's being used. If not, pray that it's identified. See my point?

"If they want to move to a non-connected jack, they have to call"

I see your point. I only connect the labeled jacks that are being used and ID them on a floorplan and on the 66 block.

I will tell them that "If they want to move to a non-connected jack, they have to call"

Thanks Dave

If the X16 KSU is plugged in and you remove a telephone, you have 120 seconds, 2 minutes, before the information initialized. However, if you unplug the X16 KSU and then disconnect the phones nothing is erased, as long as you remember to reconnect the telephones before you power up the KSU.

That's right,,,,,listen to "petri dish"



And you need a picture, Paul.