atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Show transfering station instead of CLI - MXe 3300

I am trying to figure out (remotely, so I am trying to get a definitive answer, rather than trying something and then getting the customer to test it a dozen times) how to get the system to show who is transferring the call rather than the cli of the call being transferred.
The scenario is - Call comes to a ring group or ddi and is answered at Station A who see their CLI.
Station A presses Transfer and dials Station B's extension.
Station B looks at their phone and sees the CLI of the caller being transfered, even though Station A didn't hang up yet.
This causes Station B to give the corporate answer, then find out its a collegue with a call to announce.
What will cause the first transfer step to show as internal to Station B?

Thanks

display held caller id on transfer in the COS of the phone transferring the callers should be set to NO i would think.

Thanks, I will give that a try.

Sorry, that didn't work, the person receiving the transfer still sees the CLI as soon as the phone rings, rather than seeing the extension of the person making the transfer.

OK, so that was the right answer, but what the customer didn't tell me is they had created a seperate COS for their IT department, (4 phones) which is where they were testing while I had edited the COS for the other 250 users!
Thanks