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I have had several UX mails crash and have just replaced them is there any way to recover these is it usually the card itself or the Compact flash card.
Thanks
JD
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So is there a way to re-image the card if it becomes corrupted, or do you have to buy another license?
Thanks,
-J
Jason Perkins
Network Engineer
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Not that I have seen. It's not a license issue, it's only hardware that happens to be the flash card is tied to a particular uxmail.
Last edited by Coral Tech; 07/30/13 04:01 AM.
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So what's the normal procedure for replacing a corrupted flash card then?
Jason Perkins
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Normally if they are serviced by a certified NEC tech a LOT of these UXMAIL could be under a 5 years parts warranty that goes through your dealer that sold you the system. The card and the board are a matched set and have to be replaced together. If you have backups all you have to do is reload the prompts and away you go.
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Ah great. I got this setup used (an office upgraded to another PBX 2 years ago). Ill see if I can find who their installer was, I doubt it's still covered.
So it's a matched pair? What is it looking for, the serial number of the card? Kind of silly to need to replace the computer when the only problem is the CF card.
-J
Jason Perkins
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What was the resolution for this issue? I am running into the same problem/
No one seems to have time to do it right but everyone has time to do it twice!
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