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#554810 07/15/13 03:06 PM
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I have a service call to do at a walmart they have an s8300 avaya pbx
and bogen 70 volt paging.
they are complaining that when a page is done they hear it on all phones.i didn't do the wiring at this store anyone kinda have an idea i've never ran into this problem
thanks
Alain

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sentrex1 #554813 07/15/13 03:51 PM
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Not sure what an S8300 is. But this does sound like a programming issue with the system, not a paging problem.

Perhaps move this to Avaya?

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
sentrex1 #554819 07/15/13 04:41 PM
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Hal
its using a co port on the switch the page doesn't come out on the set its when someone is off hook that they hear thru the call kinda some interference

sentrex1 #554823 07/15/13 06:33 PM
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I'm sticking to my original story. There's a problem with the S8300. Are they using IP phones?

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
sentrex1 #554836 07/15/13 09:23 PM
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I don't know the s8300 but unless they are analog stations the problem is CO lines or KSU. Digital and Voip won't pickup crosstalk but can get interference. I would look at either a 70v line run to close to the KSU or CO lines. If the stations have OHVA then it could be coming from that.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
sentrex1 #555002 07/18/13 06:43 PM
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i am going there tonight to replace an analog card that has problems on 2 ports the co port is on a different card will try that first and yes they are using ip sets its defenitly not paging thru the set i tried it myself i page nothing comes thru the sets it hasn't done it for me so i am replacing the 711card cause 2co trunks walhen i call in i get dead air will keep you updated


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